Originally Aired - Tuesday, March 12 • 12:00 PM - 1:00 PM Eastern Time (US & Canada)
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Location: W330A
Type: General Education
Session ID: 32
Title: A Culturally Sensitive Approach to Acute Mental Health and Addiction Care
Description: In the face of high addiction rates, mounting mental health crises, and daily reports of overdoses and suicides in the United States, this session serves to shine light on a novel care approach that can be replicated around the world. This presentation will examine the work of a community triage center in Sioux Falls, S.D., that provides 24/7 care and support for individuals struggling with mental health crises and addiction, with a patient population disproportionately represented by Native Americans and people of color. The triage center—a unique public-private partnership between the city, county and two largest healthcare organizations in the state—has helped divert citizens in crisis from law enforcement and hospital emergency departments, which are not fully equipped to provide the kind of compassionate and personalized care needed for each individual. Since its opening, the center’s culturally sensitive care approach has reduced the number of custody holds (drug/alcohol emergency law enforcement holds) by over 90 percent. The session will review their techniques for crisis stabilization, withdrawal management and sobering which have yielded such dramatic results, with an emphasis on how they can be replicated in other communities.
Level: Introductory
Format: 60-Minute Lecture
Learning Objective #1: Demonstrate how to identify and work with the necessary community partners to make a mental health and substance use triage center like The Link successful in participant’s community
Learning Objective #2: Distinguish the most vulnerable population for addiction and mental health crises in participants’ regions and describe the elements of a culturally sensitive, equity-based approach to mental health and substance use triage
Learning Objective #3: Identify the core elements of an effective crisis intervention approach
