Originally Aired - Wednesday, March 13 • 4:00 PM - 5:00 PM Eastern Time (US & Canada)
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Location: W311A
Type: General Education
Session ID: 173
Title: Improving Business Continuity Planning In Hospitals
Description: Hospitals and healthcare delivery systems throughout the world are required or encouraged to develop business continuity plans to ensure they can continue to operate and deliver essential services during and after significant disruptions due to natural disaster, technology failure, cyber incident, utility failure, facility or infrastructure damage, or human error. The Healthcare Forum of The Open Group used its English translation of a widely used Dutch hospital reference architecture (ZiRA), along with an international standards-based business modeling tool to map seven essential services analyzed in a large hospital system within a National Health Service (UK) Hospital Trust. As a result, the hospital staff’s comprehension of the relationships among key system elements was vastly improved, rendering the organization better prepared to respond to lost operating capability due to key information technology application outages. Members of the team will share lessons learned that are applicable to hospitals and healthcare delivery systems worldwide.
Level: Intermediate
Format: 60-Minute Lecture
Learning Objective #1: Identify key elements of hospital business continuity planning in the event of a major IT disruption
Learning Objective #2: List techniques for collecting information on essential service capabilities
Learning Objective #3: Recognize enterprise architecture and business modeling strategies for mapping complex IT interdependencies
