Originally Aired - Thursday, March 14 • 2:30 PM - 3:30 PM Eastern Time (US & Canada)
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Location: W304A
Type: General Education
Session ID: 233
Title: Using Digital to Fill White Space Between Appointments
Description: Digital health presents a substantial opportunity in empowering and engaging patients with their health and care teams in between appointments. Appreciating this potential, ChristianaCare chose to implement digital health programs, leveraging a digital health platform to organize, distribute and help measure program success. Previously, ChristianaCare had dabbled with digital health tools but struggled to measure their success. Done currently, these programs could keep people engaged across value-based care and fee for service lines alike. Using digital to fill the white space that occurs between episodic visits and deliver actionable insights for continuous care, patient retention and treatment adherence stood to benefit. To ensure success, ChristianaCare began these efforts by creating an internal advisory board to understand the digital landscape and create an evaluation framework and selection strategy for bringing on new digital health tools that are clinically efficacious, cost effective, safe, scalable and equitable. This board also evaluates the impact of external factors, including SDOH and perspectives from different groups. ChristianaCare is currently building out a digital formulary for specific clinical lines, beginning with patient education, women’s health and behavioral health, making it simple for clinicians to select and share digital health tools with patients.
Level: Intermediate
Format: 60-Minute Lecture
Learning Objective #1: Evaluate strategies and pathways for digitally engaging patients
Learning Objective #2: Create an organizational foundation for determining and measuring success
Learning Objective #3: Discuss utilization by tying into existing clinical workflows
