Originally Aired - Monday, March 11 • 4:05 PM - 4:40 PM Eastern Time (US & Canada)
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Location: W308A
Type: Preconference Forum
Session ID: VIR-9
Title: Building Trust in Virtual Agents and Chatbots: Enhancing Healthcare Delivery
Cost: This session is part of the Virtual Care Forum agenda, and requires additional registration.
Description: This session delves into the world of virtual agents and chatbots, exploring their role in reshaping healthcare. Discover how AI-driven technology is transforming patient care and the incredible potential it holds to augment healthcare professionals. We'll also address the concerns and pushback from clinicians and dive into the debate about AI capabilities compared to physicians. Join us to explore the future of healthcare delivery and learn how to build trust in virtual agents and chatbots as integral components of modern healthcare.
Learning Objective #1: Analyze the impact of virtual communications and Chatbots for connectivity in healthcare and identifying the potential to enhance patient care and experience
Learning Objective #2: Analyze the challenges applying these platforms and chatbots for clinicians and patients, including AI and ML capabilities impacting healthcare delivery
Learning Objective #3: Explore strategies and insights for building trust with use example cases for virtual agents as integral components of delivering high quality healthcare
Monday, March 11, 2024 - 08:00 AM
Virtual Care Forum
